My recent stay at the Hilton Charlotte was a positive experience. I was particularly impressed by the exceptional hospitality of David, whose service went above and beyond. His friendliness and helpfulness truly enhanced my stay. Furthermore, I was delighted by the cleanliness of the hotel throughout. The facility was well-maintained, and my room was spacious and comfortable, providing a relaxing environment. The hotel's location was also convenient, making it easy to explore the city.
Marie
Δεκέμβριος 2024
Location was great. Building was clean and nice. The front desk staff were very friendly and helpful. They offered suggestions on things to do and see while there. Room and linens were very nice and big. TV was HUGE with a decent selection of favorite trash tv that we like to watch when traveling. Loved the shower.
Hester
Απρίλιος 2024
My room was excellent. I accompanied 11 students to a conference located near the hotel. JJ at the front desk was wonderful in that he was eager to provide help and answer questions. I also liked the restaurant and the staff there was very polite and accommodating. I like the transition to Hilton for the points.
Roberta
Δεκέμβριος 2023
The staff of this hotel were amazing! Our stay coincided with the CrowdStrike debacle. Despite the all but complete failure of their reservations, billing, keying and phone operations the staff was 100% guest focused, cheerful, helpful and hospitable. Their quick pivot to paper operations and personally escorting guests to rooms was old school and left us feeling like treasured guests. You can tell the true measure of a staff in the face of adversity- this is the most professional staff I’ve seen in 40 years of traveling.
Linda
Ιούλιος 2024
I only stayed one night, but I really enjoyed my stay. The location was perfect. I was able to walk anywhere I wanted to go in less than a mile.If you are going to see a show at the Belk theather it is like 300 feet away. My room was clean and comfortable. The shower was nice and large. I only interacted with a few on the staff members, but each one was friendly.
Tamarra
Αύγουστος 2024
I thoroughly enjoyed my stay at the hotel in Charlotte's city center. The spacious room was a definite highlight, providing ample space to relax and unwind. Its cleanliness was impeccable, making me feel comfortable and at ease throughout my stay. Moreover, its prime location near various restaurants and essential services made exploring the city a breeze. Whether I was craving a delicious meal or in need of convenience, everything was conveniently close by. Overall, this hotel offered a delightful combination of comfort, cleanliness, and convenience, making it a top choice for anyone visiting Charlotte.
Florencia
Μάρτιος 2024
When I arrived, the gentleman named Clarence at the front desk was very professional and welcoming. He made sure that I had a room that would not be near the party roof top area due to the noise since I was there for work. I was asked about allergies before being offered a perfectly warm and delicious cookie. The room was very clean. Checkout was a breeze and the lady at the desk, unfortunately i did not get her name, was very nice. I did not have breakfast here only because my work meeting had breakfast brought in for us. I will definitely book at this location again whenever I'm in Charlotte.
Rita
Φεβρουάριος 2024
We loved how close it was to the Spectrum Center, the reason we booked this location.
Holtzclaw
Μάρτιος 2024
Bed was very comfortable! . Staff, restaurant, facilities, coffee shop etc outstanding. I liked its location and really liked having food options at the hotel. I also like that they cleaned the rooms while we were gone during the day. Great shower. I liked that there were big dispensers for soap, shampoo etc..
Julie
Φεβρουάριος 2025
The restaurant was delicious, breakfast was really good and the location of the hotel is very central.
Nicole
Φεβρουάριος 2025